Terms & Conditions

The terms governing your use of our website and services.

Last updated: February 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website www.sheconsulting.co.uk ("the Website") and the services provided by SHE Consulting — Success in Healthcare Education ("we", "our", "us"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

These Terms are governed by the laws of England and Wales.

2. About Us

  • Company: SHE Consulting (Success in Healthcare Education)
  • Email: admin@sheconsulting.co.uk
  • Locations: Doncaster, Hull, London (UK) and India

3. Use of the Website

3.1 Permitted Use

You may use the Website for lawful purposes only. You must not use the Website:

  • In any way that breaches any applicable local, national, or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code.

3.2 Accuracy of Information

While we endeavour to ensure that the information on the Website is correct, we do not warrant or guarantee the completeness, accuracy, or reliability of any content. Content is provided for general information purposes only and does not constitute professional medical, legal, or financial advice.

4. Our Services

4.1 Service Description

SHE Consulting provides healthcare education consulting services including simulation, education programmes, quality improvement, and leadership development. Specific terms for individual consulting engagements will be agreed in separate written contracts.

4.2 Event Bookings and Payments

  • Event bookings are subject to availability and confirmation by SHE Consulting.
  • Full payment is required at the time of booking unless otherwise agreed in writing.
  • Prices are quoted inclusive of VAT where applicable.

4.3 Cancellation and Refunds

  • Cancellation by you: Cancellations received more than 14 days before the event date will receive a full refund. Cancellations within 14 days of the event may be subject to a cancellation fee of up to 50% of the booking price. No refunds will be given for cancellations within 48 hours of the event or for non-attendance.
  • Cancellation by us: If we cancel an event, you will receive a full refund or the option to transfer your booking to an alternative date.
  • Substitutions: Delegate substitutions are permitted at any time at no additional cost, provided we are notified in writing before the event.

5. Intellectual Property

All content on the Website — including text, graphics, logos, images, and software — is the property of SHE Consulting or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Website without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law:

  • We exclude all implied conditions, warranties, representations, or other terms that may apply to the Website or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the Website.
  • We will not be liable for any loss of profits, sales, business, or revenue; loss of business opportunity; loss of anticipated savings; loss of goodwill; or any indirect or consequential loss or damage.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

7. Indemnification

You agree to indemnify and hold harmless SHE Consulting, its directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

8. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by SHE Consulting. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit.

9. Privacy

Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

10. Force Majeure

We will not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, pandemic, epidemic, fire, flood, extreme weather, government actions, war, terrorism, cyber-attack, industrial disputes, or failure of third-party services.

11. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

12. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any specific service agreements, constitute the entire agreement between you and SHE Consulting in relation to your use of the Website.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to amend these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us: